Privacy Policy

We collect information that you provide directly to us when using our services, requesting a demo, or communicating with our team. This includes:

• Personal Identification: Name, email address, phone number, and company details.
• Usage Data: Information on how you interact with our website and AI services.
• Communication Data: Transcripts, chat logs, and voice recordings processed through our AI agents (subject to explicit consent and service agreements).

Your data is utilized strictly to provide and improve our services:

• To deploy, maintain, and optimize AI chatbots and voice agents.
• To process transactions and send related information, including confirmations and invoices.
• To communicate with you regarding updates, security alerts, and support messages.
• To train and fine-tune AI models (only when explicitly agreed upon, using anonymized data).

Our services rely on secure third-party integrations to function. By using our services, you acknowledge that data may be processed by:

• Meta (WhatsApp Business API): For deploying WhatsApp chatbots. Data processed through WhatsApp is subject to Meta's Privacy Policy.
• Voice & LLM Providers: OpenAI, Anthropic, ElevenLabs, or similar providers used for natural language processing and voice generation. We ensure zero-data-retention policies with these providers where applicable.
• Cloud Infrastructure: AWS, Google Cloud, or similar secure hosting environments.

We implement industry-standard security measures (encryption in transit and at rest) to protect your data.

• Retention: We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Chat logs and voice data are retained according to the specific SLA of your chosen plan and can be configured to auto-delete.
• Security: Access to production data is strictly limited to authorized personnel requiring access for maintenance and support.

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete the information we have on you.
• The right of rectification if your information is inaccurate or incomplete.
• The right to object to our processing of your personal data.
• The right to request that we restrict the processing of your personal information.
• The right to data portability.